@ratscloset Thanks for replying. I finally got a response from support, saying just what you’d said, that because I’d sent in a file it had to be reviewed by the lab. They hadn’t written for days, and I’d written post after feeling like no one was listening.
I haven’t exported the file yet, as I wanted to try to sort out the issue beforehand. The “stickiness” —in which the program appears to be loading, only happens on the first play; after that, the animation runs according to what I put in. I don’t know if image size is causing it to “load” but if so, why wouldn’t it happen in subsequent plays?
I have also asked to be told how to end the video. It feels so basic, but I can’t find where it says how to end it. I’ve toggled the visibility, but there is dead space at the end, because I’m missing how to give the final cut command. I also have an audio file that i”m not sure how to end, although if I can figure out the “final cut” tool it would probably take care of the audio, as well.
This is such a cool program, and I really hope I can get the book trailer to work, because when it does, it’s amazing. Any insight you can give me would be very appreciated!!!
