I have 3 products that don't show up on my account



  • I have 3 products that don't show up on my account: Magna Studio 5, Motion artist and Anime Studio Pro. Matter of fact, no products show on my account. I can not see the serial of Magna studio, displayed with xxx, and I can not start the computer with motion artist. The only serial I can see is Anime Studio Pro.
    Tried to contact support and I have to jump trough loops just to send an email, sending me to login, can't do it, only via CP, then I'm getting asked to register products, is getting more ridiculous by the minute. :(
    What is going on here and how I can access my licenses if I want to do a install on a new computer?
    Is there a direct email to a human @support?


 

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